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Employee HR Assist 

Introducing Employee HR Assist, a comprehensive service that expertly manages your employees' HR queries, providing advice and guidance in critical employment information, including terms and conditions in their employment, entitlements, and HR policies & procedures.

Our service extends to providing user support in Employment Hero HR platform (if applicable)

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Partner with Essential HR

 Partner with us to foster a supportive and informed work environment that drives productivity and employee satisfaction.

Why Choose Our Employee HR Assist?

Provide Clarity and Understanding

Employees gain a clearer understanding of their employment contract terms of employment, entitlements & HR policies and procedures.


The service's email-based inquiry system allows for easy access to HR support, providing a convenient way for employees to seek assistance without the need for scheduling appointments with their manager to find the answers they need.

Workplace Issue Resolution

Through direct support and referral to Employee Assistance Programs (EAP) for counselling services, employees have a resource for addressing and resolving workplace issues, contributing to a healthier work environment.

User Employment Hero Support

Priority support to assist employees troubleshoot issues they encounter with Employment Hero (HR Software) & SWAG (mobile APP)

Personalised Support

With a focus on individual inquiries, the service provides personalised responses to specific issues or questions, ensuring that employees receive advice tailored to their unique situations.

Compliance Assurance

The service helps employees understand and follow company policies and compliance documentation, reducing the risk of misunderstandings or breaches of workplace standards and laws.

Employee Development

The service's educational webinars on resilience, bullying, and harassment offer valuable learning opportunities, equipping employees with the skills to navigate workplace dynamics effectively and contribute to a positive work culture.

Efficiency & Productivity

By alleviating the stress of navigating HR processes and workplace issues independently, employees can focus more on their core job responsibilities, enhancing overall productivity and job satisfaction.

Clarity. Personalised. Accessibility.
With Employee HR Assist.
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Managing a team involves balancing numerous tasks, from strategic planning to day-to-day operations. Among these, addressing employee inquiries regarding Employment Contract terms, entitlements, HR policies, and resolving workplace issues can be particularly time-consuming and challenging, especially when managers may not always have the necessary expertise or time to handle these effectively.

Introducing Employee HR Assist service: a dedicated solution designed to support both managers and their employees. By leveraging our service, managers can redirect HR-related inquiries and issues to our team of qualified and experienced HR professionals. Our experts are equipped to provide swift, accurate, and efficient resolutions, ensuring that employees receive the expert HR advice and solutions they need without delay.

This not only frees up valuable time for managers to focus on their core responsibilities but also ensures that all HR matters are handled by specialists, bridging the knowledge gap and enhancing workplace satisfaction and productivity. Let our Employee HR Assist service be the support your team needs to thrive in today's fast-paced business environment.

Why partner with Essential HR

  • 30 plus year experience​
  • Qualified HR Consultants
  • Wide industry experience
  • Limit Risk
  • Stay Compliant
  • Meet Your Obligations
  • Fixed monthly fee
  • Scalable  
  • Streamlined Technology
  • Backup resources
  • Shift to digital HRIS
  • HR Planning

Have questions?

Speak with us on how we can help you.

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